Vight

Vight is an AI-powered automation platform built for Managed Service Providers (MSPs) to streamline IT operations, improve technician productivity, and increase profitability. Vight automatically records, transcribes, and summarizes phone calls and meetings, creates PSA tickets and time entries, and automates ticket triage and documentation. Its AI-powered assistants handle inbound calls, after-hours support, and intelligent knowledge retrieval across client documentation and ticket history. Vight integrates with leading PSA platforms, including ConnectWise, Autotask, and HaloPSA, as well as popular business phone systems such as 3CX, RingCentral, and Microsoft Teams. By eliminating repetitive administrative tasks, capturing previously unbilled time, and delivering actionable AI insights, Vight helps MSPs operate more efficiently, improve customer service, and scale without adding overhead.