ResolveCX

Name: ResolveCX
Address: 2261 Market Street #85931, San Francisco, CA 94114, San Francisco, California, 94114
Telephone: +1 (415) 200-4070

2026-09-24

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ID: #112381

Listed In : Web Developer And Hosting Web Development Cloud Services

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Business Description

ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows, and real-time collaboration across teams.
The platform centralises all customer issues in one secure environment, delivering configurable templates, SLA tracking, audit-ready history, advanced analytics, and seamless integrations with CRMs, contact-centre systems, and internal applications. ResolveCX enables organisations to reduce handling time, improve resolution quality, and strengthen customer trust through transparent, data-driven service operations.

Services

Complaint Management Case Management Escalation Management Incident Management Problem Management AI Complaint Classification Customer Churn Prediction AI Case Summarization Omnichannel Customer Support Call Center Case Management

Business Hours

Monday : 10:00 - 19:00

Tuesday : 10:00 - 19:00

Wednesday : 10:00 - 19:00

Thursday : 10:00 - 19:00

Friday : 10:00 - 19:00

Saturday - Closed

Sunday - Closed

Tags : Churn Prediction

Frequently Asked Questions

What services does ResolveCX provide?

ResolveCX provides Complaint Management, Case Management, Escalation Management, Incident Management, Problem Management, AI Complaint Classification, Customer Churn Prediction, AI Case Summarization, Omnichannel Customer Support, Call Center Case Management.

Where is ResolveCX located?

ResolveCX is located at 2261 Market Street #85931, San Francisco, CA 94114, San Francisco, California - 94114.

How can customers contact ResolveCX?

Customers can contact ResolveCX by phone at +1 (415) 200-4070.

Does ResolveCX have an official website?

Yes, the official website of ResolveCX is https://resolvecx.global.

Does ResolveCX provide email support?

Yes, customers can contact ResolveCX via email at [email protected].

Is ResolveCX active on social media?

Yes, ResolveCX is active on Facebook, LinkedIn, X.

What are the business hours of ResolveCX?

Monday 10:00 - 19:00, Tuesday 10:00 - 19:00, Wednesday 10:00 - 19:00, Thursday 10:00 - 19:00, Friday 10:00 - 19:00, Saturday Closed, Sunday Closed.